Object Frank

The Frank Object is great for enhancing the ambience while simultaneously maintaining the aesthetics of your interior. Symbolising infinity, the object has a free flowing shape with a gold finish. It is mounted on a cubical base of black granite.

Specifications:
General info : Polished brass | black granite base
Indoor/outdoor : Indoor use/dry locations only

Care Instructions:
How to care for metallic finishes Metal finishes are popular in the design world as they add glamour and style to living spaces. By carefully cleaning and maintaining metal surfaces, you'll be able to enjoy your furniture for many years to come. Cleaning & Maintenance Learn how to clean and maintain items with a nickel, gold-colored, zinc, bronze (gunmetal), or brass finish, as well as objects that are silver-plated or made from polished stainless steel. Silver-plated objects Wipe the silver-plated object with a feather duster or a soft cloth to remove any dirt or oil. Dip a clean cloth into silver polish and apply to the surface until a thin film forms. Gently rub the polish into the silver-plated surface with a special polishing cloth made for silver. If you rub too hard, you may remove the thin layer of polish. Remove any excess silver polish with lukewarm water and a small amount of mild dishwashing liquid. Polished Stainless Steel Wipe the steel down with a soft, dry cloth. We recommend using a foam cleaner to remove fingerprints and other grease or dirt. Objects With A Metal Finish Periodically dust polished stainless steel and metal finishes with a feather duster, a synthetic electrostatic duster, or a soft clean cloth or microfiber towel. Remove stubborn stains with clean water or a mild household cleaner. Never use hot water or caustic chemicals containing ammonium, chlorine, solvents, or adhesive removers. Avoid paper towels, squeegees, steel wool, scouring pads, razor blades, scrapers, and the like. Using a soft clean cloth, apply a small amount of the diluted cleaner directly to the cloth then gently wipe the surface. Remove any cleaner residue with a clean damp cloth, then wipe dry. If the finish is not altered and has not been transferred to the cloth, then you can continue cleaning the rest of the product. Complete the process by removing any cleaner residue with a clean cloth dampened with tepid water, then dry with a clean cloth. Do not let air dry. Regularly polish metal-finished parts with products made especially for the care of polished metals, or with vinegar. For items with heavy staining, polish with undiluted vinegar. Spray a thin layer of vinegar on the item or rub the item with a soft cloth moistened with vinegar. For light polishing, dilute the vinegar with water (1/2 cup of vinegar for every quart of lukewarm water).

STANDARD DELIVERY IS FREE FOR ALL OUR PRODUCTS!

Here at House of Isabella we do not believe in customers having to pay extra on top of their purchases for delivery. That's why we decided to take the bold step of offering all of our products with free standard delivery to UK Mainland addresses*. Please note delivery to Northern Ireland, Ireland, Scottish Highlands, Islands and Channel Islands are all not included within our free delivery service. Please contact us for a quotation. 

Smaller Item Deliveries
Our smaller items are generally sent via conventional couriers such as Hermes,  APC or DPD. Many offer a tracking service and an ETA of arrival given. We will of course share this information where applicable to your order. Please leave a contactable mobile phone number to ensure the couriers can contact you via call or text to arrange delivery where possible.

Larger Item Deliveries
For larger item deliveries, we use verified third party logistics companies who specialise in large, bulky item deliveries. We aim to have your products delivered to you within the  time frame of between 4-10 working days.

At any one time, we can have anywhere up to 50,000 products on our website and although many items are in stock and available for immediate dispatch, we also place stock on backorder with our suppliers and manufacturers and many of which are available for pre-order.

Delays in this instance will be fully communicated and if you require a more specific time frame, please feel free to contact us before placing your order.

For larger, heavier items, customer assistance may be required to help the driver. Delivery is strictly to ground floor only for insurance purposes.

We ask that when receiving a delivery to check the items before the delivery driver leaves, to be able to return your delivery in the rare event of damage. If you do not manage to check goods upon delivery, we allow 24 hours after signing for goods for damages to be reported to us - claims for damages outside this period may be rejected.

Our delivery team will contact you to ask for a convenient date for delivery and in most cases the delivery can include a ETA time slot and informed by email or text message. Deliveries are generally only available during the working week Monday-Friday unless in special circumstances where arrangements can be made at additional cost for a weekend delivery. Please make sure you can be available to take delivery of your product or input an address for delivery where someone can be present i.e. a work address or relative/neighbour.

Please always inform us if you are going to be unavailable on the suggested delivery date, and we will endeavour to arrange a suitable alternative. Failed deliveries that have been agreed will result in re-delivery/cancellation charges. Late cancelled orders, where the item has been dispatched to the courier for delivery will incur a charge to redeliver the items back to us. 

Once a delivery slot is confirmed by the customer, it is the customer's responsibility to ensure they will be available to receive the goods, otherwise a re-delivery charge will apply.

Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise. A re-delivery charge will need to be applied should our team need to return or use more specialist equipment than the standard two-man crew.

Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons. 

Upon receipt of the goods, it is the customer’s responsibility to check over the order to ensure it is in good condition. We take full responsibility for any damage found during inspection only upon delivery.

Please note that all Outlet items are final sale and sold as seen. For this reason, they are not eligible for return.

If you have any questions about a product prior to purchase, we strongly recommend contacting a member of our team, who will be happy to provide further information and images where required.

This does not affect your statutory rights. If an item is faulty, damaged, or not as described, please contact us and we will be happy to assist.