Picture Frame Gramercy S

Create an elegant display of your favourite photo or treasured art print with the Gramercy S Picture Frame. This rectangular frame in rose gold finish has a simple contemporary design that complements most decor styles. The deep box frame detail makes it a great accessory in modern living areas.

Specifications:
General info : Rose gold finish | clear glass
Indoor/outdoor : Indoor use/dry locations only

Care Instructions:
How to care for metallic finishes and glass Metallic finishes and glass are popular in the design world since they can add an enhanced sense of glamour and style to any interior space. Careful cleaning and maintenance of metallic surfaces ensures that you will enjoy your furniture for years to come. Cleaning & Maintenance Discover how to clean and maintain items comprising glass, silver-plating, polished stainless steel or metallic finishes. Do not place anything that has rough and sharp bases on a glass surface. Avoid scratches and water rings on tabletops by using coasters and felt pads. Silver-plated items, Polished stainless steel and metal finishes Dust off polished stainless steel and metal finishes regularly with a feather duster or soft clean cloth. Remove stubborn stains with tepid water or a mild household cleaner. Never use hot water, caustic chemicals or adhesive removers. Avoid paper towels, squeegees, and the like. Clean silver-plated items with a soft sponge with lukewarm water. Dip a clean cloth into silver polish and apply it in a thin film to the object. Gently rub the polish into the silver plating with a polishing cloth made for silver. Wash the item if it is to be used for serving food. Remove any excess silver polish with lukewarm water and a small amount of mild washing up liquid. Clean polished stainless steel and metal finishes with diluted cleaner. Apply a small amount directly to a clean cloth and gently wipe the surface. If the finish is not altered or transferred to the cloth, continue with cleaning the rest of the product. Remove any cleaner residue with a clean cloth dampened with tepid water, then dry with a clean cloth. Do not let air dry. Regularly polish metal finished parts with products that are made specifically for the care of polished metals, or with vinegar. For light polishing, dilute vinegar with water (1/2 cup of vinegar for every quart of water). Moisten a soft cloth in the diluted vinegar and polish the item. Use undiluted vinegar on items with heavy staining. Glass and mirrors Use appropriate glass cleaning solutions and a microfiber cloth for cleaning glass surfaces and mirrors. Don’t use abrasives or cleaners containing ammonia or acid, since such products can destroy the silver backing and edges of your mirror. If you are using a chemical cleaner, take care not to spill it on any of the surrounding finishes. Never use abrasive materials as they may cause scratches on the surface. First remove any dust and other non-sticky spills. Then spray water onto the surface with a spray bottle. Plain hot water works best since it leaves no streaks. Wipe the glass surface or mirror down with a microfiber cloth. Use straight vinegar to clean up spills or remove stubborn stains. Dry with a clean microfiber cloth. As a final step, use a piece of crumpled newspaper for an added sparkle. This removes any fluff and makes the glass shine.

STANDARD DELIVERY IS FREE FOR ALL OUR PRODUCTS!

Here at House of Isabella we do not believe in customers having to pay extra on top of their purchases for delivery. That's why we decided to take the bold step of offering all of our products with free standard delivery to UK Mainland addresses*. Please note delivery to Northern Ireland, Ireland, Scottish Highlands, Islands and Channel Islands are all not included within our free delivery service. Please contact us for a quotation. 

Smaller Item Deliveries
Our smaller items are generally sent via conventional couriers such as Hermes,  APC or DPD. Many offer a tracking service and an ETA of arrival given. We will of course share this information where applicable to your order. Please leave a contactable mobile phone number to ensure the couriers can contact you via call or text to arrange delivery where possible.

Larger Item Deliveries
For larger item deliveries, we use verified third party logistics companies who specialise in large, bulky item deliveries. We aim to have your products delivered to you within the  time frame of between 4-10 working days.

At any one time, we can have anywhere up to 50,000 products on our website and although many items are in stock and available for immediate dispatch, we also place stock on backorder with our suppliers and manufacturers and many of which are available for pre-order.

Delays in this instance will be fully communicated and if you require a more specific time frame, please feel free to contact us before placing your order.

For larger, heavier items, customer assistance may be required to help the driver. Delivery is strictly to ground floor only for insurance purposes.

We ask that when receiving a delivery to check the items before the delivery driver leaves, to be able to return your delivery in the rare event of damage. If you do not manage to check goods upon delivery, we allow 24 hours after signing for goods for damages to be reported to us - claims for damages outside this period may be rejected.

Our delivery team will contact you to ask for a convenient date for delivery and in most cases the delivery can include a ETA time slot and informed by email or text message. Deliveries are generally only available during the working week Monday-Friday unless in special circumstances where arrangements can be made at additional cost for a weekend delivery. Please make sure you can be available to take delivery of your product or input an address for delivery where someone can be present i.e. a work address or relative/neighbour.

Please always inform us if you are going to be unavailable on the suggested delivery date, and we will endeavour to arrange a suitable alternative. Failed deliveries that have been agreed will result in re-delivery/cancellation charges. Late cancelled orders, where the item has been dispatched to the courier for delivery will incur a charge to redeliver the items back to us. 

Once a delivery slot is confirmed by the customer, it is the customer's responsibility to ensure they will be available to receive the goods, otherwise a re-delivery charge will apply.

Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise. A re-delivery charge will need to be applied should our team need to return or use more specialist equipment than the standard two-man crew.

Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons. 

Upon receipt of the goods, it is the customer’s responsibility to check over the order to ensure it is in good condition. We take full responsibility for any damage found during inspection only upon delivery.

Please note that all Outlet items are final sale and sold as seen. For this reason, they are not eligible for return.

If you have any questions about a product prior to purchase, we strongly recommend contacting a member of our team, who will be happy to provide further information and images where required.

This does not affect your statutory rights. If an item is faulty, damaged, or not as described, please contact us and we will be happy to assist.