Rug Carnegie 300 x 400

Discover the "Carpet Carnegie" by Eichholtz, a masterpiece that defines your space with natural elegance. Iit's hand-knotted from a blend of 80% jute and 20% cotton, offering a harmonious mix of texture and comfort. Elevate your space with essentials that embody sophistication and artistry.

Specifications:
General info : Natural | hand knotted | 80% jute | 20% cotton
Indoor/outdoor : Indoor use/dry locations only
Dimensions CM: L. 300 | W. 400 cm | dimensions may vary by up to 3%

Care Instructions:
How to care for jute carpets When taken out from the polybag, the jute carpet may not lie flat immediately. In time this will settle down automatically. Variations in colour and texture of jute in different parts of the rug are normal. They add to the beauty and authenticity of the carpet. The odour of jute can be present which is natural and not hazardous. Cleaning & Maintenance Please do not pull the jute strips. Do not pull out any loose ends, trim with scissors. Use rug protectors under the legs of heavy furniture. Keep away from sharp objects, hot surfaces, and open fire places. Avoid pet stains as these are hard to remove from carpets. Vacuum your jute carpet twice a week to prevent dirt accumulating in the fibers. Vacuum both sides of the carpet including the floor underneath. Rotate or reposition your carpet every two months to keep the surface even and to extend the life of the rug. Treat a spot created by spilled drinks or dropped food, by first scraping up as much of the substance as possible with a plastic spoon: scrape towards the center of the spill to keep the spot as small as possible. Dab the area with a dye-free cloth dipped into a bit of water with a mild dish soap. Continue dabbing until the stain is gone, then wipe again with a damp cloth. Blot dry with paper towels or a dry cloth. Use a dry-cleaning powder to clean your carpet. Sprinkle the powder onto the carpet, and gently brush to clean. Shake out the rug or vacuum it. If the carpet is severely soiled and you must wet clean, try cleaning with natural fiber cleaner. Treat your carpet with a jute sealer. This can minimize the jute fibers' absorbency and protect the rug from stains. This will allow you a little more time to get any spills cleaned up before they set into the rug. Clean liquid spills immediately by dabbing with a dry cloth or paper towel. Avoid rubbing the spill. Use a soft bristle brush and a dab of water for further cleaning. As soon as the spot is clean, dry with a hair dryer.

STANDARD DELIVERY IS FREE FOR ALL OUR PRODUCTS!

Here at House of Isabella we do not believe in customers having to pay extra on top of their purchases for delivery. That's why we decided to take the bold step of offering all of our products with free standard delivery to UK Mainland addresses*. Please note delivery to Northern Ireland, Ireland, Scottish Highlands, Islands and Channel Islands are all not included within our free delivery service. Please contact us for a quotation. 

Smaller Item Deliveries
Our smaller items are generally sent via conventional couriers such as Hermes,  APC or DPD. Many offer a tracking service and an ETA of arrival given. We will of course share this information where applicable to your order. Please leave a contactable mobile phone number to ensure the couriers can contact you via call or text to arrange delivery where possible.

Larger Item Deliveries
For larger item deliveries, we use verified third party logistics companies who specialise in large, bulky item deliveries. We aim to have your products delivered to you within the  time frame of between 4-10 working days.

At any one time, we can have anywhere up to 50,000 products on our website and although many items are in stock and available for immediate dispatch, we also place stock on backorder with our suppliers and manufacturers and many of which are available for pre-order.

Delays in this instance will be fully communicated and if you require a more specific time frame, please feel free to contact us before placing your order.

For larger, heavier items, customer assistance may be required to help the driver. Delivery is strictly to ground floor only for insurance purposes.

We ask that when receiving a delivery to check the items before the delivery driver leaves, to be able to return your delivery in the rare event of damage. If you do not manage to check goods upon delivery, we allow 24 hours after signing for goods for damages to be reported to us - claims for damages outside this period may be rejected.

Our delivery team will contact you to ask for a convenient date for delivery and in most cases the delivery can include a ETA time slot and informed by email or text message. Deliveries are generally only available during the working week Monday-Friday unless in special circumstances where arrangements can be made at additional cost for a weekend delivery. Please make sure you can be available to take delivery of your product or input an address for delivery where someone can be present i.e. a work address or relative/neighbour.

Please always inform us if you are going to be unavailable on the suggested delivery date, and we will endeavour to arrange a suitable alternative. Failed deliveries that have been agreed will result in re-delivery/cancellation charges. Late cancelled orders, where the item has been dispatched to the courier for delivery will incur a charge to redeliver the items back to us. 

Once a delivery slot is confirmed by the customer, it is the customer's responsibility to ensure they will be available to receive the goods, otherwise a re-delivery charge will apply.

Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise. A re-delivery charge will need to be applied should our team need to return or use more specialist equipment than the standard two-man crew.

Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons. 

Upon receipt of the goods, it is the customer’s responsibility to check over the order to ensure it is in good condition. We take full responsibility for any damage found during inspection only upon delivery.

Please note that all Outlet items are final sale and sold as seen. For this reason, they are not eligible for return.

If you have any questions about a product prior to purchase, we strongly recommend contacting a member of our team, who will be happy to provide further information and images where required.

This does not affect your statutory rights. If an item is faulty, damaged, or not as described, please contact us and we will be happy to assist.