Rug Omar 300 x 400 cm

Carpet Omar 300 x 400 is created with a pure New Zealand wool pile to ensure lasting quality and ultra-soft underfoot comfort. Hand-tufted, this plush rug features a bold, geometric design in black and off-white.

Specifications:
General info : Black & off-white | hand tufted | 100% New Zealand wool pile
Indoor/outdoor : Indoor use/dry locations only

Care Instructions:
How to care for your carpet Vacuum clean regularly with a low-powered vacuum cleaner to prevent dust and dirt from settling into the fibers. Do not pull loose ends; instead, trim them carefully with scissors. Use rug protectors under the legs of heavy furniture to avoid permanent marks. Rotate or reposition your carpet every two months to maintain an even surface and prolong its life. Store your carpet by rolling the top side in and wrapping it with a cloth for protection. Always keep away from sharp objects, hot surfaces, fireplaces, and excessive moisture. Wool Being a natural material, wool is a timeless choice for carpet. It is durable, soft, environmentally friendly, and offers warmth. Clean spills immediately to prevent staining. Blot the area gently with a clean, dry, undyed cloth, and if needed, spot clean with a mild carpet shampoo. Test the shampoo first on a small, concealed area to ensure colorfastness, and avoid over-wetting. Periodic cleaning by a professional carpet cleaner is recommended. During the initial period of use, shedding is normal and will subside over time. Viscose Viscose is prized for its silk-like luster and luxurious softness, but it is also delicate and requires extra care. Vacuum gently on a regular basis. Spills should be cleaned immediately by blotting with a clean, dry, undyed cloth. If necessary, use a small amount of dry-cleaning solvent, but never rub the stain, as this may damage the pile permanently. Viscose is highly sensitive to water, so never use water for cleaning. For significant stains or deep cleaning, consult a professional who specializes in dry-cleaning delicate fibers like viscose. As with wool, some shedding may occur initially but will diminish with use. Jute Jute carpets bring a natural, organic feel to interiors with their unique texture and earthy tones. Subtle variations in color and texture are inherent to jute and should be celebrated as part of its charm. A natural scent may also be present, which is harmless and will fade over time. Vacuum regularly using a low-powered vacuum cleaner. Avoid exposure to excessive moisture, as jute is particularly sensitive to humidity. Do not pull loose ends; trim them carefully with scissors.

STANDARD DELIVERY IS FREE FOR ALL OUR PRODUCTS!

Here at House of Isabella we do not believe in customers having to pay extra on top of their purchases for delivery. That's why we decided to take the bold step of offering all of our products with free standard delivery to UK Mainland addresses*. Please note delivery to Northern Ireland, Ireland, Scottish Highlands, Islands and Channel Islands are all not included within our free delivery service. Please contact us for a quotation. 

Smaller Item Deliveries
Our smaller items are generally sent via conventional couriers such as Hermes,  APC or DPD. Many offer a tracking service and an ETA of arrival given. We will of course share this information where applicable to your order. Please leave a contactable mobile phone number to ensure the couriers can contact you via call or text to arrange delivery where possible.

Larger Item Deliveries
For larger item deliveries, we use verified third party logistics companies who specialise in large, bulky item deliveries. We aim to have your products delivered to you within the  time frame of between 4-10 working days.

At any one time, we can have anywhere up to 50,000 products on our website and although many items are in stock and available for immediate dispatch, we also place stock on backorder with our suppliers and manufacturers and many of which are available for pre-order.

Delays in this instance will be fully communicated and if you require a more specific time frame, please feel free to contact us before placing your order.

For larger, heavier items, customer assistance may be required to help the driver. Delivery is strictly to ground floor only for insurance purposes.

We ask that when receiving a delivery to check the items before the delivery driver leaves, to be able to return your delivery in the rare event of damage. If you do not manage to check goods upon delivery, we allow 24 hours after signing for goods for damages to be reported to us - claims for damages outside this period may be rejected.

Our delivery team will contact you to ask for a convenient date for delivery and in most cases the delivery can include a ETA time slot and informed by email or text message. Deliveries are generally only available during the working week Monday-Friday unless in special circumstances where arrangements can be made at additional cost for a weekend delivery. Please make sure you can be available to take delivery of your product or input an address for delivery where someone can be present i.e. a work address or relative/neighbour.

Please always inform us if you are going to be unavailable on the suggested delivery date, and we will endeavour to arrange a suitable alternative. Failed deliveries that have been agreed will result in re-delivery/cancellation charges. Late cancelled orders, where the item has been dispatched to the courier for delivery will incur a charge to redeliver the items back to us. 

Once a delivery slot is confirmed by the customer, it is the customer's responsibility to ensure they will be available to receive the goods, otherwise a re-delivery charge will apply.

Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise. A re-delivery charge will need to be applied should our team need to return or use more specialist equipment than the standard two-man crew.

Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons. 

Upon receipt of the goods, it is the customer’s responsibility to check over the order to ensure it is in good condition. We take full responsibility for any damage found during inspection only upon delivery.

Please note that all Outlet items are final sale and sold as seen. For this reason, they are not eligible for return.

If you have any questions about a product prior to purchase, we strongly recommend contacting a member of our team, who will be happy to provide further information and images where required.

This does not affect your statutory rights. If an item is faulty, damaged, or not as described, please contact us and we will be happy to assist.