Vegan & Gluten-Free - Penny Post

About Vegan & Gluten-Free - Penny Post Send a little happiness through the post with our Vegan & Gluten Free Penny Post Hamper , the perfect letterbox-friendly gift for any occasion. Bursting with flavour, this compact collection proves that plant-based and gluten free snacking doesn’t mean compromising on taste. Inside, you’ll find a tempting mix of treats, from the fluffy sweetness of Popcorn Shed Toasted Marshmallow and the crunchy caramel goodness of Creative Nature Magibles Super Salted Caramel , to the rich indulgence of a Buttermilk Double Choccy Crisp Bar . For something nutty, there are Forest Feast Salted Dark Chocolate Almonds , perfectly balancing sweet and savoury. And that’s not all – the hamper also includes Sweet FA Double Chocolate and Oat & Raisin Cookies , as well as the tangy crunch of Love Corn Salt & Vinegar . A true variety box designed to delight every snacking mood. ✔ 100% Vegan ✔ Gluten Free ✔ Letterbox Friendly ✔ Sweet & savoury treats for every taste Whether it’s a birthday surprise, a thoughtful thank-you, or a little pick-me-up, this vegan letterbox hamper is guaranteed to make them smile! Our Penny Post is shipped free of charge with Royal Mail 1st Class. Please note: Our Penny Post range are sent on an untracked 24hr service. Please note that this is a free delivery service and parcels usually take 1-2 days to be delivered. While you may select a date at the point of order, this date is not guaranteed under this service. Vegan & Gluten-Free - Penny Post Contains Popcorn Shed Toasted Marshmallow 7g x1
Creative Nature Magibles Super Salted Caramel 30g x1
Buttermilk Plant Powered Double Choccy Crisp Snack Bar 23g x1
Forest Feast Salted Dark Chocolate Almonds 40g x1
Sweet FA Double Chocolate Twin Pack x1
Sweet FA Oat & Raisin Twin Pack x1
Love Corn Salt & Vinegar 20g x1 Delivery & Returns We pride ourselves on giving fast, flexible shipping options. You can opt for next day delivery up until 1pm, or choose a date in the future that suits you. We'll be in touch shortly after your order to send your individual tracking information. From there you can see the journey your hamper takes to its' final destination. Our Penny Post range is sent on an untracked 24hr service with Royal Mail. Please note that this is a free delivery service and parcels usually take 1-2 days to be delivered. While you may select a date at the point of order, this date is not guaranteed under this service.

STANDARD DELIVERY IS FREE FOR ALL OUR PRODUCTS!

Here at House of Isabella we do not believe in customers having to pay extra on top of their purchases for delivery. That's why we decided to take the bold step of offering all of our products with free standard delivery to UK Mainland addresses*. Please note delivery to Northern Ireland, Ireland, Scottish Highlands, Islands and Channel Islands are all not included within our free delivery service. Please contact us for a quotation. 

Smaller Item Deliveries
Our smaller items are generally sent via conventional couriers such as Hermes,  APC or DPD. Many offer a tracking service and an ETA of arrival given. We will of course share this information where applicable to your order. Please leave a contactable mobile phone number to ensure the couriers can contact you via call or text to arrange delivery where possible.

Larger Item Deliveries
For larger item deliveries, we use verified third party logistics companies who specialise in large, bulky item deliveries. We aim to have your products delivered to you within the  time frame of between 4-10 working days.

At any one time, we can have anywhere up to 50,000 products on our website and although many items are in stock and available for immediate dispatch, we also place stock on backorder with our suppliers and manufacturers and many of which are available for pre-order.

Delays in this instance will be fully communicated and if you require a more specific time frame, please feel free to contact us before placing your order.

For larger, heavier items, customer assistance may be required to help the driver. Delivery is strictly to ground floor only for insurance purposes.

We ask that when receiving a delivery to check the items before the delivery driver leaves, to be able to return your delivery in the rare event of damage. If you do not manage to check goods upon delivery, we allow 24 hours after signing for goods for damages to be reported to us - claims for damages outside this period may be rejected.

Our delivery team will contact you to ask for a convenient date for delivery and in most cases the delivery can include a ETA time slot and informed by email or text message. Deliveries are generally only available during the working week Monday-Friday unless in special circumstances where arrangements can be made at additional cost for a weekend delivery. Please make sure you can be available to take delivery of your product or input an address for delivery where someone can be present i.e. a work address or relative/neighbour.

Please always inform us if you are going to be unavailable on the suggested delivery date, and we will endeavour to arrange a suitable alternative. Failed deliveries that have been agreed will result in re-delivery/cancellation charges. Late cancelled orders, where the item has been dispatched to the courier for delivery will incur a charge to redeliver the items back to us. 

Once a delivery slot is confirmed by the customer, it is the customer's responsibility to ensure they will be available to receive the goods, otherwise a re-delivery charge will apply.

Please be aware it is the customer's responsibility to check that any orders will fit through doorways, stairwells and staircases. This includes any tables with tops in excess of 220cm. If you are in any doubt, please talk to our team prior to delivery who can advise. A re-delivery charge will need to be applied should our team need to return or use more specialist equipment than the standard two-man crew.

Due to the weight and size of some of our products, once the team arrive, it is the customer’s responsibility to move any pets and minors out of harms’ way during the installation for safety reasons. 

Upon receipt of the goods, it is the customer’s responsibility to check over the order to ensure it is in good condition. We take full responsibility for any damage found during inspection only upon delivery.